We take security seriously.
Operating at regulation.
System security
"I haven’t seen that level of security before."
Bank grade security
Large financial institutions partner with Jetpay to ensure security and compliance. Our system integrates with the same secure systems they use, ensuring bank-grade security for your transactions every step of the way.
Separation of duties
In accordance with industry best practices, we strictly separate cloud environments for development and production servers. To avoid security or privacy incidents and errors, we apply distinct security guidelines for each environment and allow minimum access to data that is needed by the requesting entity.
In-house support
Our internal team of experts is there for you to quickly resolve issues and questions whenever needed.
Trusted providers
The Jetpay infrastructure is hosted with GCP (Google Cloud Platform), one of the leading hosting providers in the world. Their services are certified with ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 and SOC 1/2/3.
Access to data
All customer data is treated as equally sensitive and under stringent control. Access to customer data is highly restricted and only granted when absolutely necessary and in accordance with our compliance. Only authorized employees within Jetpay have access to customer data.
Canadian hosting servers
Our servers are exclusively located in Canada. Consequently, your data is protected by Canadian Law.
Application security
“It's great to use, super simple, and the way banking should be.”
Encryption
All data sent between our customers and our applications is encrypted in transit and in rest to protect it from unauthorized disclosure or modification. We use 256-bit SSL encrypted payments, the same standards adopted by governments and financial institutions.
Secure bank connections
Jetpay uses Flinks to connect securely with your bank account. As the leading provider for financial data connectivity in Canada, Flinks is compliant with well-known standards and frameworks such as ISO 27001, NIST and SOC 2. To find out more, visit Flinks security.
Fraud detection
Jetpay’s advanced fraud detection algorithms keep funds safe from bad actors at all times.
NSF prevention
When using our online bank login feature, we validate whether your counterpart has enough funds in their account before performing a transaction to make sure you don't have to deal with NSF's.
Two-factor authentication
We double up on security by protecting your Jetpay account with two-factor authentication (2FA). Two-factor authentication protects your account from a potential compromise by requiring two methods to verify your identity.
Compliance standards
“The Jetpay dashboard is just like another account.”
Regulated by FINTRAC Canada
Jetpay is a registered money services business regulated by FINTRAC, the Financial Transactions and Reports Analysis Centre of Canada.
FINTRAC is the agency of the Government of Canada responsible for facilitating the detection, prevention and deterrence of money laundering, terrorist activity financing and other threats to the security of Canada.
BBB Accredited A+ rating
Jetpay maintains an A+ rating by the Better Business Bureau. For more information, view the full BBB profile.
Direct bank-to-bank transfers
All transactions are processed via direct debit/direct credit payments. These are considered electronic transfer of funds (EFT) through the ACH (Automated Clearing House) system. The ACH is a centralized architecture that connects banks.
With EFT, money is sent directly from one account to another. EFT is a fast, secure and convenient way to process transactions using the infrastructure built and monitored by Payments Canada (for more information, visit Payments Canada).
SOC 1 and SOC 2 audited
The audit was conducted by Dansa D’Arata Soucia LLP (www.darata.com). In doing so, Jetpay maintains its adherence to one of the most stringent, industry-accepted auditing standards for service companies and provides additional assurance to its clients, through an independent auditor, that its business process, information technology and risk management controls are properly designed. Learn more at www.aicpa.org/soc4so.
Works with any bank.
